Have been using this place for over twenty years , placing orders at least once a month , tonight I waited for over 45 minutes and received the complety wrong order , they didn't want to send out the right order told me to eat what they sent and took ages to send driver back with my money all I got was a sorry , gave back the food and now have lost my custom ,
Order turned up totally wrong phoned no apologises just would send again no refund offered customer loyalty means nothing to them one of many customers now lost .
Customer service, don't ask.. no smile nothing...Food wasn't any better... Singapore style lamb was tasteless. It was just hot and no flavour.The prawns were not fresh and very chewy..I won't be returning.
Very friendly service, the food is delicious, I've been eating here for years, always quick delivery ,sometimes on Saturday is a little bit slower but understandable. The best Chinese takeaway around the area. Definitely recommend it.
Absolutely disgraceful, found a metal wire tag in my Singapore king prawn the wire was about 2mm in width and about an inch in length, I could have easily swallowed it. I called to complain but they reassured me my next order would be free. I stupidly called to make an order but they said my only discount would be about 7 off my order. If I had swallowed the wire it could have been a lot worse or the compensation cost would have been through the roof, yet all they offered was 7 off. I've just had a call in panic offering me half the price of my order but I will never ever use this place again and I urge others to never use this takeaway.
The Money Tree is a UK Meal Takeaway based in Bromley, London. The Money Tree is located at 36 Letchworth Dr, Bromley BR2 9BE, UK.
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